Mindway AI secures SOC 2 Type 2 certification to boost client trust

Mindway AI has announced the successful completion of its SOC 2 Type 2 certification, reinforcing its position as a trusted provider of player protection and responsible gambling solutions. The milestone reflects a continued focus on robust information security controls and responsible data governance across its operations.

The company, which delivers advanced artificial intelligence driven tools to identify and prevent problematic gambling behavior, already holds ISO 27001 certification. With the addition of SOC 2 Type 2, Mindway AI now operates under two internationally recognized security frameworks that collectively enhance transparency, accountability and operational assurance for clients across regulated markets.

For operators, regulators and enterprise partners, independent validation of data protection measures has become a central requirement. The newly obtained certification signals that Mindway AI’s internal controls and processes have been evaluated over time and found to meet established criteria for security, availability and confidentiality.

Understanding SOC 2 Type 2 and its significance

SOC 2 is a compliance framework developed by the American Institute of Certified Public Accountants. It assesses how organizations manage customer data according to five Trust Services Criteria: security, availability, processing integrity, confidentiality and privacy.

Unlike SOC 2 Type 1, which evaluates the design of controls at a specific point in time, SOC 2 Type 2 examines the operational effectiveness of those controls over a defined audit period. This distinction is significant. Type 2 certification requires sustained compliance, documented evidence and independent verification that policies are not only properly designed but consistently implemented.

For companies operating in highly regulated sectors such as online gambling and digital entertainment, SOC 2 Type 2 certification has become particularly valuable. In North America in particular, enterprise procurement teams and corporate compliance departments frequently require SOC 2 reports as part of vendor due diligence processes.

By achieving SOC 2 Type 2 certification, Mindway AI demonstrates that its security infrastructure has undergone comprehensive external scrutiny. This includes assessment of technical safeguards, internal governance structures, risk management practices and employee protocols relating to data protection.

Building on ISO 27001 foundations

Before obtaining SOC 2 Type 2, Mindway AI had already secured ISO 27001 certification. ISO 27001 establishes a systematic approach to managing sensitive company information through an Information Security Management System. It requires ongoing risk assessment, internal audits and continuous improvement.

The combination of ISO 27001 and SOC 2 Type 2 creates a complementary framework. ISO 27001 emphasizes structured risk management and global best practices while SOC 2 Type 2 provides detailed assurance particularly aligned with U.S. market expectations.

This dual certification model strengthens the company’s compliance profile in multiple jurisdictions. It also reduces friction during procurement discussions with operators that must meet stringent regulatory requirements in Europe, North America and other emerging markets.

Rasmus Kjaergaard, CEO at Mindway AI, commented on the development: “Achieving SOC 2 Type 2 certification alongside ISO 27001 significantly strengthens our security posture. SOC 2 Type 2 provides independent and ongoing verification of our operations, particularly in North America, assuring clients that their data is managed with the highest care and security standards globally. This new certification is another step forward of many that our business will take to continuously improve standards in player protection solutions.”

His statement underscores the strategic importance of certification not merely as a compliance exercise but as a foundational element of long term operational credibility.

Data protection in the player protection ecosystem

Mindway AI’s core business involves analyzing behavioral data to help gambling operators identify early signs of at risk play. Such analysis requires responsible handling of sensitive information including user interaction patterns and transactional data.

In this context, data security is not optional. It is a prerequisite for ethical and legally compliant service delivery. Operators that integrate third party monitoring tools must ensure that those providers adhere to strict data governance standards.

SOC 2 Type 2 certification affirms that Mindway AI has implemented controls designed to protect data against unauthorized access, misuse or disclosure. It also demonstrates that systems are monitored and tested to maintain operational resilience and service availability.

For regulators and compliance officers, the certification provides independent evidence that data is processed under documented policies and procedures aligned with recognized standards. This assurance is particularly important as jurisdictions continue to strengthen requirements around data privacy and responsible gambling obligations.

A growing emphasis on accountability

Across the digital services sector, clients increasingly expect vendors to demonstrate measurable compliance rather than rely solely on internal representations. Certifications such as SOC 2 Type 2 respond directly to this demand by introducing third party verification into the equation.

For Mindway AI, the certification enhances its ability to engage with large operators and enterprise clients that operate under complex regulatory frameworks. Procurement teams often require evidence of SOC 2 compliance before approving partnerships. By meeting this benchmark, the company positions itself to compete more effectively in markets where security credentials are non negotiable.

Importantly, SOC 2 Type 2 certification is not a permanent designation. It requires ongoing audits and continuous adherence to defined controls. This ensures that compliance remains dynamic rather than static. Mindway AI’s commitment to maintaining certification indicates that data security will remain a central operational priority.

Engagement with the North American market

The timing of the announcement coincides with Mindway AI’s participation in the upcoming NEXT Summit New York scheduled for 10 to 11 March in New York. The event provides a platform for industry stakeholders to discuss innovation, compliance and responsible gambling strategies within the North American market.

By attending the summit, the Mindway AI team aims to connect with operators, regulators and technology partners interested in strengthening player protection measures. The newly obtained SOC 2 Type 2 certification is expected to be a focal point in discussions with potential collaborators seeking assurance regarding data governance standards.

North America continues to represent a strategically important region for responsible gambling technology providers. As more states and provinces implement or refine regulatory frameworks, operators are under heightened scrutiny to demonstrate effective player protection systems supported by secure data handling practices.

Commitment to continuous improvement

The company has emphasized that SOC 2 Type 2 certification is part of a broader strategy of continuous improvement. Maintaining dual certification requires systematic review of policies, periodic internal assessments and independent external audits.

This structured approach aligns with industry best practices for risk management. It also supports long term scalability as Mindway AI expands its client base across jurisdictions with varying compliance requirements.

While certifications do not eliminate risk entirely, they create formal mechanisms for identifying vulnerabilities and implementing corrective actions. In highly regulated sectors, such mechanisms are critical for sustaining trust among clients, regulators and end users.

Conclusion

Mindway AI’s achievement of SOC 2 Type 2 certification represents a significant milestone in its ongoing commitment to data security and responsible technology deployment. Combined with its existing ISO 27001 certification, the company now operates under a dual framework that provides structured governance, independent verification and internationally recognized assurance.

In an environment where data protection expectations continue to intensify, independent certification offers tangible evidence of operational discipline. For operators integrating player protection tools into their platforms, this level of assurance supports compliance obligations and reinforces stakeholder confidence.

As Mindway AI continues to engage with partners in North America and beyond, its strengthened security credentials position the company to meet the evolving demands of regulators and enterprise clients alike. The certification reflects not only adherence to technical standards but a broader institutional commitment to responsible data stewardship and continuous improvement within the player protection ecosystem.

FAQs

What is SOC 2 Type 2 certification?
SOC 2 Type 2 is an independent audit certification that evaluates the effectiveness of a company’s controls related to security availability processing integrity confidentiality and privacy over a defined period of time.

How does SOC 2 Type 2 differ from SOC 2 Type 1?
SOC 2 Type 1 assesses the design of controls at a specific point in time while SOC 2 Type 2 evaluates how effectively those controls operate over an extended audit period.

Why is SOC 2 important for gaming technology providers?
Gaming technology providers handle sensitive user and transactional data. SOC 2 demonstrates that appropriate safeguards and governance measures are in place to protect that information.

What is ISO 27001 certification?
ISO 27001 is an international standard that specifies requirements for establishing implementing maintaining and continually improving an information security management system.

How do ISO 27001 and SOC 2 complement each other?
ISO 27001 provides a structured risk management framework while SOC 2 offers detailed independent validation of operational controls particularly valued in the U.S. market.

Who developed the SOC 2 framework?
The SOC 2 framework was developed by the American Institute of Certified Public Accountants to assess how organizations manage customer data.

Does SOC 2 certification guarantee complete data security?
No certification can guarantee absolute security but SOC 2 provides assurance that robust controls and monitoring processes are in place and independently verified.

How often must SOC 2 Type 2 be renewed?
SOC 2 Type 2 requires periodic audits to confirm that controls remain effective over time.

Why is data security critical in player protection solutions?
Player protection tools process behavioral and transactional data. Secure handling of this information is essential to meet regulatory requirements and protect user privacy.

How does this certification benefit clients?
Clients gain independent assurance that their data is managed under recognized standards which supports compliance efforts and reduces vendor risk.