The UK Gambling Commission (UKGC) has introduced an updated and expanded version of its Consumer Voice initiative, marking a meaningful step in the regulator’s strategy to better reflect the real-world experiences of individuals who engage in gambling across Great Britain. This development underscores the Commission’s ongoing commitment to shaping policy through evidence drawn directly from consumer perspectives. This initiative represents a critical evolution in how the Commission conducts research and informs regulatory strategy, aligning with its commitment to consumer protection and harm reduction....

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