SolutionsHub appoints Tommy Corlett to lead regulatory assurance efforts

SolutionsHub has appointed Tommy Corlett as Head of Regulatory Assurance and Remediation, strengthening its expertise in regulatory compliance and support for businesses operating in regulated gambling markets. Corlett joins the consultancy following nine years at the Isle of Man Gambling Supervision Commission (GSC), where he developed experience in regulatory supervision and anti-money laundering and countering the financing of terrorism (AML/CFT) inspections.

The appointment brings additional regulatory experience to SolutionsHub’s work with online gambling operators and businesses preparing to enter regulated jurisdictions. His new responsibilities will focus on helping clients understand supervisory expectations, review their compliance arrangements and address identified weaknesses through evidence-based remediation.

Tommy Corlett brings regulatory inspection experience

Corlett spent nine years at the GSC, initially working as a Gaming Inspector before moving into AML/CFT inspections in November 2023. He subsequently served as a Senior Inspector, assessing whether gambling businesses met their applicable anti-money laundering and counter-terrorist financing obligations.

His responsibilities included examining compliance controls, identifying weaknesses and determining priorities for corrective action. The work required an assessment of the evidence businesses could provide to demonstrate that their policies and procedures were being implemented effectively.

Regulatory inspections are an important part of gambling supervision. Depending on the applicable framework and the nature of a review, regulators may examine documentation, assess internal procedures and evaluate how controls operate in practice. For operators, maintaining written policies is only one aspect of compliance. They must also be able to demonstrate how those policies are applied and monitored.

Corlett’s experience on the supervisory side of the industry is therefore relevant to SolutionsHub’s focus on regulatory assurance. His background provides practical context for understanding how compliance arrangements can be assessed and how businesses may need to respond when an inspection identifies areas requiring attention.

SolutionsHub highlights the value of regulatory insight

Lee Hills, CEO of SolutionsHub, highlighted Corlett’s experience in assessing businesses from a regulator’s perspective and its potential value to clients.

“Tommy has spent nine years looking at businesses from the regulator's side of the table, so he knows exactly what gets tested and where firms can come unstuck.

“His experience is going to be incredibly useful for our clients. He knows what regulators expect to see, how they test it and what happens when the evidence does not stack up.

“We're really pleased to have him with us. He'll make a huge difference to the work we're doing around assurance and remediation.”

Hills’ comments emphasise the importance of understanding regulatory expectations before a business undergoes formal scrutiny. For operators, early reviews of compliance procedures and supporting documentation can help clarify where further work may be necessary.

The appointment also reinforces the role of practical experience in regulatory consultancy. Professionals who have worked within supervisory organisations can bring an informed understanding of inspection processes to advisory assignments, helping businesses consider the quality of their controls and the evidence available to support them.

A practical approach to assurance and remediation

Corlett said the opportunity to apply his experience in a different capacity was an important consideration in joining SolutionsHub.

“After nine years at the GSC, I am ready to use my experience in a different way and help businesses understand what regulators are actually looking for when they test something in practice.

“What appealed to me about SolutionsHub was the focus on evidence and on sorting problems properly when something needs fixing. I'm really looking forward to working with Lee and the team and getting stuck into the work with operators.”

His comments place evidence and corrective action at the centre of the work ahead. In regulatory compliance, assurance involves more than confirming that a policy exists. Organisations may also need to demonstrate that responsibilities are clearly assigned, procedures are followed and controls operate in a way that addresses the risks relevant to their activities.

Remediation, meanwhile, concerns the process of responding to identified shortcomings. This can involve establishing the scope of an issue, determining its priority, assigning responsibility for corrective measures and retaining appropriate documentation to demonstrate progress.

The precise steps required will depend on the circumstances of each business and the rules that apply to it. A structured approach can nevertheless help management teams understand what requires attention and how corrective actions should be documented and reviewed.

Supporting operators entering regulated markets

SolutionsHub said Corlett will work with clients entering regulated markets as well as established online gambling businesses managing ongoing compliance responsibilities. His work is expected to cover licensing, assurance and remediation, drawing on his experience reviewing evidence associated with regulatory controls.

For businesses preparing to enter a new jurisdiction, regulatory readiness can involve understanding licensing requirements, establishing appropriate governance arrangements and preparing documentation that accurately reflects how the proposed operation will function.

Operators already active in regulated markets face a different but related challenge. Compliance obligations continue after a licence has been granted, making ongoing monitoring, recordkeeping and periodic reviews important parts of their operating arrangements.

Support from a regulatory consultancy may help businesses assess whether their internal procedures are aligned with applicable requirements and identify areas that merit further attention. However, responsibility for compliance remains with each regulated business and professional support does not guarantee a particular licensing decision or regulatory outcome.

Corlett’s appointment is intended to strengthen SolutionsHub’s capacity to assist clients across these stages. His previous inspection experience is relevant to organisations seeking to prepare for supervisory reviews and to those working through improvement plans after identifying weaknesses in their arrangements.

Why evidence remains central to gambling compliance

The appointment comes against a broader regulatory backdrop in which gambling businesses must be prepared to demonstrate how they manage financial crime risks and meet their legal obligations. The Isle of Man Gambling Supervision Commission oversees relevant requirements for the Island’s gambling sector, including AML/CFT compliance.

The Commission’s approach to AML/CFT inspections illustrates the importance of self-assessments, supporting documentation and examination of operational practices. Supervisory processes can identify areas where further action is required, with appropriate responses depending on the findings and the applicable rules.

For operators, maintaining reliable evidence can help connect written policies with the way a business actually functions. Records of reviews, documented decisions, staff responsibilities and completed corrective actions may all be relevant to demonstrating how controls are implemented.

This does not mean that a large volume of documents automatically establishes compliance. Evidence needs to be relevant, accurate and consistent with the organisation’s actual procedures. Businesses must also ensure that the controls they describe are operating effectively and remain appropriate as their activities and risk profiles change.

Corlett’s new role reflects this practical dimension of regulatory assurance. By helping clients examine their controls and address gaps, SolutionsHub aims to support a more organised approach to preparing for regulatory scrutiny.

Conclusion

SolutionsHub’s appointment of Tommy Corlett adds further regulatory inspection experience to its advisory work with online gambling businesses and organisations seeking access to regulated markets. His nine years at the GSC, including his work as a Senior Inspector within AML/CFT inspections, provide a relevant foundation for responsibilities involving licensing support, assurance and remediation.

The significance of the appointment lies in the connection between regulatory expectations and the evidence businesses can produce to demonstrate their compliance. A clear policy framework is important, but organisations must also be able to show that their controls work in practice, that weaknesses receive appropriate attention and that corrective measures are properly documented.

For operators, this can make regulatory readiness an ongoing management responsibility rather than an exercise undertaken only when an inspection approaches. Regular reviews, clear ownership of compliance tasks and appropriately maintained records can help businesses identify areas for improvement before those issues become more difficult to address.

Corlett’s move to SolutionsHub creates an opportunity to apply his supervisory experience in a consultancy setting, supporting clients as they navigate licensing requirements and maintain their compliance arrangements. While each business must continue to meet its own legal and regulatory responsibilities, experienced guidance may help management teams approach that work with greater clarity, structure and attention to evidence.

FAQs

Who is Tommy Corlett?
Tommy Corlett is a regulatory compliance professional who previously worked at the Isle of Man Gambling Supervision Commission. He has joined SolutionsHub as Head of Regulatory Assurance and Remediation.

What is Tommy Corlett’s new role at SolutionsHub?
He will support regulatory assurance and remediation activities, working with clients on licensing requirements, compliance arrangements and preparations for regulatory scrutiny.

Where did Tommy Corlett work before joining SolutionsHub?
He spent nine years at the Isle of Man Gambling Supervision Commission, where he worked as a Gaming Inspector and later as a Senior Inspector in AML/CFT inspections.

What does AML/CFT mean?
AML/CFT stands for anti-money laundering and countering the financing of terrorism. These measures are intended to help prevent businesses and financial systems from being misused for illicit financial activity.

What did Corlett do at the Gambling Supervision Commission?
His work included assessing whether firms met their AML/CFT obligations, examining controls, identifying weaknesses and determining priorities for remediation.

What is regulatory assurance in online gambling?
Regulatory assurance involves reviewing a business’s compliance arrangements and assessing whether its policies, procedures and controls are suitably designed and supported by evidence.

What does regulatory remediation involve?
Remediation involves addressing identified compliance weaknesses through appropriate corrective measures. Depending on the circumstances, this may include reviewing procedures, assigning responsibilities and documenting completed actions.

How will Tommy Corlett support gambling operators?
SolutionsHub said he will work with businesses entering regulated markets and established online gambling operators managing ongoing compliance. His responsibilities will include licensing, assurance and remediation support.

Why is evidence important during regulatory inspections?
Evidence helps demonstrate how a business implements its policies and controls in practice. Appropriate documentation can support an assessment of whether procedures are followed and whether identified shortcomings have been addressed.

Does hiring a regulatory consultant guarantee licensing approval?
No. Consultancy support can help businesses prepare their applications and review their compliance arrangements, but licensing and regulatory decisions remain with the relevant authorities. Each operator remains responsible for meeting its applicable legal obligations.