GambleAware reports rise in gambling harm treatments

GambleAware, a leading charity in Great Britain committed to reducing gambling harm, has released its annual report for the National Gambling Support Network (NGSN). The report reveals significant progress in treatment services, highlighting both an increase in the number of people accessing support and the evolving strategies to address gambling-related harm.

Key Findings: An Overview of the Report

From April 1, 2023, to March 31, 2024, nearly 11,000 individuals sought assistance through the NGSN. Of these, 7,500 received structured treatments such as cognitive behavioural therapy (CBT), one-on-one support, or residential care—marking a 12% increase compared to the previous year. This year’s report also introduces data on early interventions, with over 3,000 individuals receiving initial support and many subsequently transitioning to comprehensive treatment.

The network’s impact extends beyond individual gamblers, as more people affected by someone else’s gambling sought help, reflecting a growing awareness of the broader social implications of gambling harm.

The NGSN’s Approach to Addressing Gambling Harm

Tiered Treatment Structure

The NGSN offers a structured, tiered approach to support individuals based on the severity of their gambling harm:

• Tier 2: Initial interventions include consultations with trained professionals who assess needs and guide individuals through available support options.
• Tier 3: Focused treatments, such as one-on-one support, group therapy, or CBT, tailored to individuals’ requirements.
• Tier 4: Intensive residential care for severe cases, providing immersive support in a dedicated environment.

Accessibility and Efficiency

Accessibility remains a cornerstone of the NGSN’s services. The report highlights that 50% of those seeking treatment had their first appointment within six days, and 75% within 12 days. This swift response ensures that individuals receive timely help, reducing the risk of further harm.

Outcomes of Treatment

Positive Transformations

The effectiveness of NGSN treatments is evident, with 95% of participants reporting improvements after completing their programs. The proportion of individuals identified as problem gamblers dropped dramatically, from 87% at initial assessment to just 10% post-treatment.

Holistic Impact

The report underscores the far-reaching consequences of gambling harm. Among those receiving treatment:

• 66% reported debt related to gambling.
• 24% experienced the loss of a significant relationship.
• 11% suffered job loss as a direct result of gambling.

These statistics highlight the critical need for comprehensive support services to address not only gambling behavior but its broader social and economic repercussions.

Supporting Affected Others

The report also sheds light on the growing proportion of clients seeking help as affected others—those impacted by someone else’s gambling. This group accounted for 15% of service users, a rise from the five-year average of 13%. This trend reflects increased awareness and outreach efforts to provide support for family members, friends, and partners.

Strengthening Community Connections

Expanding Early Intervention

The NGSN’s broadened scope now encompasses prevention and early intervention, working closely with local communities to address gambling harm at its roots. This proactive approach reduces stigma, encourages earlier engagement, and removes barriers to accessing treatment.

Collaboration with the NHS and Third-Sector Organizations

The NGSN’s partnerships with the NHS and other charities enhance the range and quality of services available. The addition of the Primary Care Gambling Service has further strengthened the network, enabling seamless coordination between healthcare providers and community organizations.

Voices from the Sector

Anna Hargrave, GambleAware’s Chief Commissioning and Strategy Officer, emphasized the importance of these new strategies, noting their role in reaching more individuals and providing support at earlier stages. Hargrave also expressed optimism about the introduction of a statutory levy on gambling operators, which will further fund prevention and treatment initiatives.

Professor Dame Clare Gerada, Director of the National Primary Care Gambling Service, highlighted the collaborative efforts within the NGSN. She praised the shared expertise and dedication to improving care, ensuring individuals and affected others receive appropriate support.

The Road Ahead

While the report showcases significant progress, it also serves as a stark reminder of the persistent challenges posed by gambling harm. With initiatives like the statutory levy on gambling operators and continued collaboration across sectors, the NGSN is poised to expand its reach and deepen its impact in the coming years.

As gambling harm continues to affect individuals and communities, the importance of accessible, effective, and compassionate support systems cannot be overstated. GambleAware’s commitment to innovation and collaboration ensures that those in need receive the care they deserve, paving the way for healthier, more resilient communities.

Conclusion

GambleAware’s latest report on the National Gambling Support Network (NGSN) underscores the significant progress made in tackling gambling harm across Great Britain. With nearly 11,000 individuals supported in the past year, the NGSN has demonstrated its ability to provide timely, effective, and compassionate care for those impacted by gambling, including affected others. The report highlights the power of collaboration between the NHS, third-sector organizations, and local communities in addressing gambling harm holistically.

While the achievements are substantial—marked by increased access to treatment, a rise in early interventions, and overwhelmingly positive outcomes—there remains a pressing need to build on this momentum. Initiatives such as the forthcoming statutory levy on gambling operators promise to provide additional resources to further enhance prevention, treatment, and awareness efforts.

As the NGSN evolves, its commitment to reducing stigma, removing barriers to care, and fostering healthier communities remains at the forefront. The report is both a testament to what has been accomplished and a call to action for continued innovation and dedication in the fight against gambling harm.

FAQs

What is the National Gambling Support Network?
The NGSN is a network commissioned by GambleAware that provides free, confidential support and treatment services for those experiencing gambling harm.

What types of treatment does the NGSN offer?
The NGSN offers tiered services, including early intervention, therapy like CBT, and intensive residential care for severe cases.

How quickly can someone access treatment through the NGSN?
Fifty percent of individuals have their first appointment within six days of reaching out, and 75% within 12 days.

What are the outcomes of NGSN treatment programs?
Ninety-five percent of participants report improvements, with problem gambling rates dropping significantly after treatment.

Does the NGSN support family members affected by gambling?
Yes, the NGSN provides services for affected others, such as family members and partners of individuals with gambling problems.

What is the role of the Primary Care Gambling Service in the NGSN?
This service collaborates with the NGSN to integrate clinical expertise and community-based care, enhancing support for patients.

How has the NGSN expanded its scope recently?
The network now includes prevention and early intervention efforts, in addition to treatment, to address gambling harm more proactively.

What impact has gambling had on individuals’ lives according to the report?
Two-thirds of clients reported debt, nearly a quarter experienced relationship loss, and 11% faced job loss due to gambling.

What is the significance of the statutory levy on gambling operators?
The levy will provide additional funding for prevention and treatment initiatives, further supporting the fight against gambling harm.

How does the NGSN collaborate with other organizations?
The NGSN partners with the NHS and third-sector organizations to deliver integrated and effective care for those in need.