VIP Account Manager New Zealand – Birkirkara, Malta Island
Job title: VIP Account Manager New Zealand
Location: Birkirkara, Malta Island
Company: JobMatchingPartner
Job description: Do you love working in the iGaming industry, engaging with players, and are you extremely results-oriented? Working as a VIP manager doesn’t suit everyone, but for those who enjoy it, it becomes a way of life – and you can earn a really good wage!
Our client is a rapidly expanding casino & sportsbook and is claiming an increasing market share of the New Zealand market. To better service their clients, they will be engaging several more VIP managers. Being a Native NZ English speaker is a requirement for this role, as you will not only be chatting and creating promotions for your VIPs but also taking and making phone calls, so your communication skills must be top-notch.
Basic salary from €28-40K + comprehensive bonus scheme of 50% of your annual salary!
Role & Responsibilities
- Engage with VIP clients via chat, email and phone
- Develop and sustain solid relationships with VIP clients
- Assess and resolve clients’ issue
- Meet VIP players for streamed and live event
- Evaluate and provide feedback on various segments relating to KPI performance
- Meet or exceed KPI target
- Take active part in developing and implementing VIP programs and initiatives
Required Skills & Experience
- Native/C2 communication-skills in NZ English, both written and spoken
- Experience of working for min 12 months in a customer-facing role within igaming B2C
- Candidates with previous experience of working with VIP management for the New Zealand market in igaming have preference and the basic salary will reflect experience
About this role
- Office-based in L-Imriehel, Malta
- NO REMOTE FLEXIBILITY
- Up to €40K basic starting salary
- Comprehensive bonus scheme of 50% bonus on KPIs applicable after 3 months’ training and trial
- If you earn the highest starting salary + bonus, you will effectively earn €60K!
- A range of benefits to be introduced upon completed probation
Apply with your detailed CV in English, please.
*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
Expected salary: €40000 – 60000 per year
Job date: Sun, 10 Mar 2024 08:27:31 GMT
Apply for the job now!
Michael
With over 20 years experience in web design, SEO and website promotion I always give you an expert advice in regard to any issues related to your Site Design, SEO, Internet Marketing, Promotion, Backlinks, Site Content. In order to help you find out what is missing or can be improved and get higher rankings in Google and more traffic.
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