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Dutch Initiative for Responsible Gambling

Dutch Initiative for Responsible Gambling
by
November 20, 2023
in iGaming News, Laws
354

In a bid to foster responsible gambling practices, the Dutch gambling regulator, Kansspelautoriteit (KSA), has recently launched a pilot campaign aimed at increasing public awareness of CRUKS—the Dutch gambling central self-exclusion register.

The Genesis of CRUKS

Launched on October 1, 2021, in tandem with the implementation of the Dutch government’s Remote Gambling Act (KOA) marketplace, CRUKS serves as a regulatory tool for online gambling services in the Netherlands. The primary objective of CRUKS is to enable gamblers to voluntarily exclude themselves from participating in online casinos and other gambling activities for a specified period.

Understanding CRUKS

CRUKS, operated by the KSA, provides individuals with the opportunity to take a hiatus from gambling, ranging from a minimum of six months to an extended period of up to 99 years. This self-exclusion mechanism is a proactive step towards curbing problem gambling and fostering a safer gambling environment in the country.

CRUKS 2.0: A Revamped Approach

During the first half of its implementation, KSA unveiled CRUKS 2.0—a revamped version of the register. This update introduced user-friendly features, making it easier for individuals to unsubscribe from gambling activities. Additionally, an eight-day reflection period was incorporated into the system, allowing users to reconsider their decision to unsubscribe.

The Evolution of CRUKS Tagline

In alignment with the rebranding efforts, the CRUKS tagline transitioned from “play break” to “gambling stop.” This shift in language reflects a more assertive stance on the importance of taking a break from gambling activities.

Pilot Campaigns

To amplify the reach and impact of CRUKS, KSA has strategically initiated pilot campaigns across various social media platforms. These campaigns serve the dual purpose of educating the public on the functionalities of CRUKS and identifying the most effective ways to communicate the message of responsible gambling.

Objectives of the Pilot Campaigns

The primary objectives of the pilot campaigns are to evaluate the effectiveness of different messages and creative concepts in raising awareness about self-exclusion from gambling. KSA aims to identify the most impactful channels to disseminate information, with a specific focus on reaching the most at-risk target groups.

Identifying Effective Channels

As part of the pilot campaigns, KSA will rigorously test various communication channels to gauge their effectiveness in conveying the message of responsible gambling. This strategic approach aims to optimize the dissemination of information and ensure that it reaches those who are most vulnerable to the pitfalls of excessive gambling.

CRUKS in Action

The implementation of CRUKS and the subsequent pilot campaigns underscore the commitment of Dutch authorities to create a safer and more responsible gambling environment. By providing individuals with the tools to self-exclude and promoting awareness through targeted campaigns, the KSA is taking proactive measures to address the challenges associated with problem gambling.

Frequently Asked Questions (FAQs)

What is CRUKS?
CRUKS, the Dutch gambling central self-exclusion register, allows individuals in the Netherlands to voluntarily exclude themselves from legal online casinos and other gambling activities for a specified period.

How long can individuals self-exclude through CRUKS?
Individuals can self-exclude for a minimum of six months, with the option to extend the exclusion period up to 99 years.

What changes were introduced in CRUKS 2.0?
CRUKS 2.0 brought user-friendly features, making it easier to unsubscribe from gambling activities. An eight-day reflection period was also added for individuals considering unsubscribing.

Why did the CRUKS tagline change from “play break” to “gambling stop”?
The change in tagline reflects a more assertive approach, emphasizing the importance of taking a definitive break from gambling activities.

When was CRUKS launched, and why?
CRUKS was launched on October 1, 2021, in conjunction with the implementation of the Dutch government’s Remote Gambling Act (KOA) marketplace, regulating online gambling services.

What is the objective of the pilot campaigns initiated by KSA?
The pilot campaigns aim to identify the most effective messages and creative concepts for raising public awareness about self-exclusion from gambling. The focus is on reaching the most at-risk target groups.

What is the purpose of the eight-day reflection period in CRUKS 2.0?
The reflection period allows individuals to reconsider their decision to unsubscribe from gambling activities, promoting a more thoughtful and deliberate approach to self-exclusion.

How can individuals access CRUKS?
Individuals can access CRUKS through the KSA-operated website, where they can voluntarily register for self-exclusion from online casinos and gambling activities.

What channels are being tested in the pilot campaigns for CRUKS?
The pilot campaigns will test various social media platforms and communication channels to determine the most effective ways to raise awareness about responsible gambling.

How is CRUKS contributing to a safer gambling environment in the Netherlands?
CRUKS serves as a proactive tool to address problem gambling by providing individuals with the option to self-exclude. The pilot campaigns further amplify its impact by reaching a wider audience and promoting responsible gambling practices.

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