Konami Gaming Secures ISO 27001 Certification for Casino Technology Systems

Konami Gaming has announced that it has secured ISO 27001 certification for its information security management system supporting the SYNKROS casino management system and Konami Online Interactive. The certification represents a significant development in the company's approach to information security, data governance and operational controls across its casino technology and iGaming activities.

The certification was conducted by Schellman & Company, LLC, a certification body that provides ISO management system certification services. According to Konami Gaming's announcement, the certification process involved a comprehensive assessment of the company's information security management framework and the controls supporting the relevant technology operations.

ISO/IEC 27001 is an internationally recognised standard for information security management systems. It provides organisations with a structured framework for identifying information security risks, establishing appropriate controls and continually improving their security management processes.

Konami Gaming strengthens its information security framework

For Konami Gaming, the certification applies to an area of its business where information security is closely connected with the operation of casino technology and online gaming services.

The company's SYNKROS casino management system supports a broad range of casino operations and technology functions. Konami Online Interactive extends the company's gaming technology portfolio into regulated online markets through its iGaming offering.

As gaming environments become increasingly dependent on connected systems, information security has become an important consideration for casino operators and technology suppliers. Systems may handle operational information, player-related data, account information and other business-critical records, making structured security governance an important part of technology management.

The ISO 27001 framework is designed around this type of risk-based approach. Rather than focusing solely on individual technical safeguards, it considers the policies, processes, responsibilities and controls that collectively form an organisation's information security management system.

Konami Gaming said its certification demonstrates a continued emphasis on security and responsible business practices.

Brian Alu, vice president of information technology at Konami Gaming, said: “Compliance before commerce has been Konami’s long-held standard across the organisation and our work to clearly structure our ISMS and achieve ISO 27001 certification demonstrates a continued commitment towards this approach to our customers, partners and employees.”

Certification covers SYNKROS and online operations

The certification is particularly relevant to Konami's SYNKROS technology because casino management platforms operate across multiple areas of a gaming property.

SYNKROS is designed to provide casino operators with enterprise-wide management capabilities and integrates technology used across casino environments. Konami has continued to expand the system's capabilities through new operational, customer service and employee-facing applications.

The company's online activities have also become an increasingly important part of its technology strategy. Konami Online Interactive was introduced as the branded presence for Konami's iGaming offering, providing online operators with access to Konami casino content through its remote gaming server infrastructure.

The combination of land-based casino systems and online gaming technology makes information security an increasingly relevant consideration across Konami's wider technology portfolio.

Konami's announcement said the certification gives casino customers and players additional assurance that information is managed through a structured system of processes and controls. The wording does not suggest that certification eliminates security risks. Instead, ISO 27001 certification provides evidence that an organisation has established a formal management system designed to identify, assess and address information security risks.

Independent assessment forms part of the process

ISO 27001 certification involves an external assessment of an organisation's management system against the requirements of the applicable standard. Certification therefore differs from an internal statement that a company follows particular security practices.

Schellman's published certification methodology describes an initial certification audit followed by surveillance audits during the certification cycle. Its ISO certification services include ISO/IEC 27001 and the company states that it is accredited by ANAB and UKAS for ISO 27001 certification services.

The distinction is important because an accredited certification process provides an external assessment of whether the relevant management system meets the requirements of the standard within its defined scope.

For Konami Gaming, the certification process reportedly involved detailed preparation across several internal functions. The company said teams from human resources, systems, marketing, technical compliance, security, information technology and iGaming were involved in the work.

Such cross-functional participation reflects the broader nature of an information security management system. Security responsibilities are not limited to an IT department because information can be created, accessed, transferred and stored throughout an organisation.

Konami highlights data privacy and security

Tom Soukup, senior vice president and chief systems product officer at Konami Gaming, linked the certification to the company's wider approach to data privacy and security.

He said: “Independent certification of SYNKROS under ISO 27001 is part of Konami’s enduring commitment to data privacy and security. Our research and development, quality assurance and customer support departments take great effort in providing and supporting our award-winning SYNKROS casino properties with the highest level of data privacy and security, using acclaimed best practices.”

Soukup's responsibilities include the development of components of the SYNKROS casino management system. His current role places him within the senior leadership structure responsible for the technology and product direction of the platform.

The certification consequently sits alongside Konami's broader investment in systems development, product support and technical operations.

iGaming security remains a strategic consideration

Eduardo Aching, vice president of iGaming and international gaming operations at Konami Gaming, also highlighted the relevance of the certification to the company's online business.

He said: “For more than a decade, Konami’s iGaming team has operated with an emphasis on trust, security and player protection. Official ISO 27001 Certification in the development, deployment and operation of Konami Online Interactive is the latest milestone in a long history of responsible product and organisational integrity at Konami.”

The statement places information security within a wider context that includes player protection and operational responsibility.

Konami Online Interactive has been expanding into additional regulated markets, with the company continuing to introduce its online casino content through market-specific partnerships. As this international expansion progresses, consistent information security processes can become increasingly important for technology suppliers operating across different regulatory environments.

For operators evaluating technology suppliers, security certifications can also form part of broader vendor due diligence. The certification itself does not replace regulatory approval, contractual safeguards or an operator's own security assessments. It can, however, provide a recognised framework for evaluating how an organisation manages information security risks.

Three-year certification cycle

According to Konami Gaming's announcement, its ISO 27001 certification is valid for three years, with annual surveillance reviews scheduled to begin in 2027.

A multi-year certification cycle is consistent with the general approach used for ISO management system certification. Schellman's published methodology describes an initial certification audit followed by surveillance audits during the second and third years before a recertification audit at the end of the cycle.

The continuing review process is significant because ISO 27001 certification is not intended to be a one-time exercise. Information security risks evolve as technology, business operations, threats and regulatory expectations change.

Maintaining an effective information security management system therefore requires ongoing monitoring and improvement rather than reliance on the original certification assessment alone.

Broader implications for casino technology

Konami Gaming's certification comes at a time when casino technology providers are increasingly expected to demonstrate formal approaches to cybersecurity, data protection and operational resilience.

Modern casino environments depend on interconnected systems that support customer engagement, gaming operations, reporting, loyalty programmes and other business functions. Online gaming adds another layer of complexity because technology platforms may operate across multiple jurisdictions and interact with operators, suppliers and other technology infrastructure.

Against this background, recognised information security frameworks can provide a common structure for managing organisational risk.

For Konami Gaming, the ISO 27001 certification also complements its continued development of SYNKROS and Konami Online Interactive. The company has recently highlighted expansion across land-based gaming systems, casino technology and online casino content as part of its broader market strategy.

The certification should therefore be viewed as one component of the company's technology and compliance framework rather than as a standalone security claim.

What the certification means for customers

For casino operators and other Konami customers, the practical significance of ISO 27001 certification lies in the formalisation and independent assessment of information security processes within the certification scope.

It can provide customers with additional information when conducting supplier assessments, particularly where technology platforms are integrated into important casino operations.

For players, the certification can also contribute to confidence in the systems supporting the gaming environment. However, it should not be interpreted as a guarantee against every possible cyber incident or security event. No certification can eliminate all operational or technological risks.

Instead, ISO 27001 provides a recognised framework for managing those risks through documented processes, controls, assessment and continual improvement.

Conclusion

Konami Gaming's announced ISO 27001 certification marks an important step in the company's ongoing focus on information security across its casino systems and iGaming operations. By placing its information security management system supporting SYNKROS and Konami Online Interactive within an internationally recognised certification framework, the company is reinforcing the importance of structured risk management in an increasingly connected gaming environment.

The significance of the development extends beyond the certification itself. Casino technology increasingly depends on interconnected platforms that support critical operational functions while online gaming creates additional requirements around data security, system governance and player confidence.

The involvement of multiple Konami departments in the certification process also highlights that information security is an organisation-wide responsibility. Maintaining effective controls requires coordination between technology, compliance, security, product development, human resources and operational teams.

With the company stating that the certification will run for three years and be subject to annual surveillance reviews, the next stage will be continued maintenance and improvement of the underlying information security management system. For Konami Gaming and its customers, that ongoing process may be as important as the initial certification itself.

As gaming technology continues to evolve across land-based and online environments, formal security frameworks are likely to remain an important part of responsible technology management. Konami Gaming's certification adds another layer to its stated approach to security, privacy and operational integrity while providing customers with an independently assessed framework against which relevant information security practices can be evaluated.

FAQs

What is Konami Gaming's ISO 27001 certification?
Konami Gaming has announced ISO 27001 certification for its information security management system supporting the SYNKROS casino management system and Konami Online Interactive.

What does ISO 27001 certification mean?
ISO 27001 certification indicates that an organisation's information security management system has been independently assessed against the requirements of the applicable international standard within a defined certification scope.

Who conducted Konami Gaming's ISO 27001 certification?
According to Konami Gaming's announcement, the certification assessment was conducted by Schellman & Company, LLC.

Which Konami Gaming technologies are covered?
The announcement states that the certification supports the information security management system associated with SYNKROS and Konami Online Interactive.

Why is ISO 27001 relevant to casino technology?
Casino technology can involve operational information and other business-critical data. ISO 27001 provides a structured framework for identifying and managing information security risks.

Does ISO 27001 guarantee that data cannot be breached?
No. ISO 27001 certification does not guarantee that a security incident can never occur. It demonstrates that an organisation has established and maintains an information security management system within the certified scope.

Does the certification cover Konami Online Interactive?
Konami Gaming's announcement states that ISO 27001 certification applies to the development, deployment and operation of Konami Online Interactive within the stated certification scope.

Who is Brian Alu?
Brian Alu is Vice President of Information Technology at Konami Gaming. His responsibilities include the company's global IT operations, security and related technology functions.

Who is Tom Soukup?
Tom Soukup is Senior Vice President and Chief Systems Product Officer at Konami Gaming. He is responsible for the development of components of the SYNKROS casino management system.

How long is Konami Gaming's certification valid?
Konami Gaming has stated that its ISO 27001 certification is valid for three years, with annual surveillance reviews beginning in 2027.