Scientific Games earns new global security certifications

Scientific Games has further consolidated its position as a leading technology and service provider for government-regulated lotteries, announcing that several of its facilities in the United Kingdom, the Channel Islands and Ireland have achieved major international information security certifications. These achievements form part of the company’s broader global strategy to maintain a secure, resilient and fully compliant operational environment—one that aligns with the highest regulatory expectations across the lottery industry.

The new certifications, awarded by the World Lottery Association and the British Standards Institute, reflect the company’s continued commitment to operational excellence, integrity and the responsible management of sensitive data. In an industry built on security, trust and regulatory accountability, these certifications signal Scientific Games’ ongoing efforts to meet and exceed international standards, particularly as it expands its footprint serving government-mandated lottery sectors around the world.

Expanding recognition for information security practices

Scientific Games’ latest certifications apply to three core facilities that support critical operational areas of its lottery business. These include the company’s new National Logistics Centre in Warrington, United Kingdom; the SG Studios digital development hub in Jersey, Channel Islands; and a lottery retailer technology centre in Ireland. Each location plays a distinct role in ensuring that lottery clients receive secure, efficient and technologically advanced support tailored to local regulatory requirements.

These facilities have now been certified under the World Lottery Association’s Level 2 Security Control Standard. This standard represents a significant milestone for organisations operating in the lottery sector, as it defines the essential security management practices needed to protect operational integrity. It also reinforces the foundational principles of confidentiality, availability and authenticity, all of which are central to the secure processing of transactions and data within regulated lottery environments.

For global lottery operators, compliance with WLA standards is widely recognised as one of the clearest indicators of reliability and trustworthy governance. By meeting these standards, Scientific Games demonstrates that it is not only able to comply with existing requirements, but also prepared to handle evolving security challenges in a complex and often highly regulated marketplace.

Meeting the world’s most recognised information security standard

In addition to the WLA’s Level 2 certification, all three facilities successfully earned the ISO/IEC 27001:2022 certification, the internationally accepted benchmark for information security management systems. This standard requires organisations to implement a comprehensive framework that assesses risks, documents procedures, trains personnel and ensures the continuous monitoring and improvement of internal security controls.

For a company operating on a global scale—with customers across multiple jurisdictions and regulatory regimes—the ISO/IEC 27001:2022 certification provides strong reassurance that its systems are organised around preventive risk management and consistent security protocols. It also supports Scientific Games’ wider aim of aligning its operations with global best practices rather than relying solely on regional or national standards.

The certification process involved extensive independent audits conducted by internationally accredited evaluators. These audits focused on the company’s ability to identify, manage and mitigate potential risks, with an emphasis on high-sensitivity areas such as digital game development, logistics, retailer systems support and secure data handling.

Leadership perspective on trust and integrity

Reflecting on the achievement, Andrew Jackson, Vice President of Corporate Responsibility at Scientific Games, emphasised the significance of the certifications for the organisation’s global mission. His statement underscored the value of maintaining not just compliance, but sustained trust in an industry where reliability and transparency are essential.

“Earning these certifications is about much more than compliance—it’s about trust. Our customers and their players rely on us to protect data and uphold the integrity of every transaction. These certifications reflect the dedications of our teams in the UK, Channel Islands and Ireland, and across our worldwide operations, to maintaining the highest standards of excellence when it comes to information security,” said Andrew Jackson.

The emphasis on trust is especially relevant for organisations engaged in lottery operations, where a single incident of compromised data or tampered information can undermine public confidence. Scientific Games’ decision to pursue multiple certifications at once reinforces its commitment to building long-term trust with both regulators and the public.

Broader commitment to operational excellence

The newly obtained certifications build upon a long history of international recognition for Scientific Games. The company has already achieved a range of additional certifications across its global portfolio, including:

• ISO 9001 for Quality Management Systems
• ISO 14001 for Environmental Management
• ISO 45001 for Occupational Health and Safety
• World Lottery Association Responsible Gaming Certification

Together, these certifications demonstrate a holistic approach to corporate governance that extends beyond technical compliance. They illustrate the company’s efforts to build a resilient corporate structure capable of supporting safe operations, promoting responsible gaming, maintaining employee safety and reducing environmental impact.

For government-regulated lotteries, these assurances provide a foundation for confident long-term partnerships. Many jurisdictions now require their technology providers to demonstrate adherence to high standards of security, environmental responsibility and workplace safety. Scientific Games’ portfolio of certifications therefore positions it as a reliable partner capable of meeting multi-dimensional compliance requirements.

The role of international auditing in achieving standards

Achieving internationally recognised certifications requires organisations to undergo extensive and often rigorous audits conducted by independent bodies. Scientific Games’ recent certifications followed a comprehensive evaluation that included a review of internal documentation, interviews with key personnel, facility inspections and technical assessments of security and risk-management systems.

These audits help ensure that the certified organisation maintains compliance not only on paper but also in practice. They also verify that internal teams understand and follow documented policies, that risk procedures are applied consistently and that the organisation has the ability to maintain data integrity even under unexpected circumstances.

By successfully completing this process, Scientific Games demonstrated its operational capabilities and its commitment to maintaining robust, repeatable and transparent processes across multiple facilities in different jurisdictions.

Reinforcing global infrastructure for a regulated industry

Scientific Games currently operates across five continents, supplying technology, digital systems, logistics support and retail network solutions to approximately 150 lotteries in 50 countries. This broad international presence requires the company to maintain consistent internal structures and controls while also adapting to regional laws and regulatory frameworks.

Information security is one of the areas where consistency is essential. Lottery transactions, digital game content, logistics data and retailer systems all depend on strict confidentiality, accuracy and protection against tampering. Scientific Games’ certification achievements are therefore part of a wider initiative to standardise security measures across all its operating regions.

As the lottery industry increasingly shifts toward digital channels and remote retail solutions, the importance of secure systems continues to expand. Governments and regulators now expect providers to demonstrate strong cybersecurity protocols, reliable auditing mechanisms and proven incident-response plans. Certifications help ensure that companies meet these expectations while also providing stakeholders with transparent and verifiable confirmation of compliance.

Importance of information security in the lottery sector

The global lottery sector involves the processing of a high volume of transactions, personal data and financial information. Maintaining the integrity of these transactions is fundamental to public confidence. Even minor disruptions or vulnerabilities, if exploited, can lead to reputational damage for both operators and their service providers.

Information security certifications help mitigate these risks by establishing a structured approach to identifying and managing vulnerabilities. By obtaining certifications such as ISO/IEC 27001:2022, companies demonstrate that they have implemented:

• strict access controls
• comprehensive risk-assessment procedures
• regular system monitoring
• incident-response planning
• secure development processes
• ongoing employee training

These measures contribute to an environment where data, retail systems and digital content remain secure from unauthorised access or manipulation.

Impact on future growth and partnerships

Scientific Games’ new certifications may also support its future expansion efforts. Government agencies and national lottery operators typically require extensive due diligence when selecting technology partners. Certifications provide clear evidence of an organisation’s internal controls, reducing uncertainties for stakeholders and supporting long-term cooperation.

As the company continues to grow its digital product lines, expand infrastructure and enter new jurisdictions, having a well-established security framework is likely to remain an important element of its market strategy. Certifications help demonstrate reliability, reduce compliance risks, and support negotiations in highly regulated environments.

Conclusion

Scientific Games’ latest certifications represent more than a procedural milestone; they reflect a consistent, organisation-wide commitment to safeguarding information, reinforcing operational integrity and supporting the stringent expectations of government-regulated lottery markets. By securing compliance with both the World Lottery Association’s Level 2 Security Control Standard and the ISO/IEC 27001:2022 framework, the company strengthens its position as a trusted provider in a sector where security, transparency and accountability remain paramount.

These achievements also demonstrate the coordinated effort of teams across the United Kingdom, the Channel Islands and Ireland, as well as the broader global organisation, to maintain processes that meet internationally recognised best practices. As Scientific Games continues to expand its footprint and modernise its technology offerings, maintaining robust information security systems will remain essential.

Through its certifications, the company reinforces not only its technical capabilities but also its long-term commitment to ethical operations, responsible service delivery and secure support for lottery stakeholders worldwide.

FAQs

What does ISO/IEC 27001:2022 certification represent?
It confirms that an organisation has implemented a rigorous information security management system based on globally recognised standards and best practices.

Why is information security important for lottery operations?
Lottery transactions and data require strict protection to maintain public trust and comply with legal requirements in regulated markets.

What is the WLA Level 2 Security Control Standard?
It is a security framework used by World Lottery Association members to ensure integrity, confidentiality and secure operational practices.

Which Scientific Games facilities received new certifications?
Facilities in the United Kingdom, the Channel Islands and Ireland have achieved both ISO/IEC 27001:2022 and WLA Level 2 certifications.

Why does Scientific Games pursue international certifications?
Certifications demonstrate compliance, reduce risk, strengthen trust and support long-term partnerships with government-regulated lottery operators.

How were the certifications awarded?
They followed an independent, international audit process reviewing policies, procedures, risk management and security controls.

What role does Scientific Games play in global lottery markets?
The company provides technology, digital systems, logistics, and retail solutions to approximately 150 lotteries in 50 countries.

How does information security impact digital lottery systems?
Strong information security ensures that digital transactions, game outcomes and retail systems remain protected from interference or breaches.

Do these certifications affect player trust?
Yes, they help reinforce public confidence by ensuring that sensitive data and transactions are handled securely and in compliance with global standards.

How do certifications support future company growth?
They improve stakeholder confidence, support regulatory compliance and enhance the company’s suitability for new government partnerships.