Tag: Customer Engagement


Axom Gaming scales CRM decisioning with 888AFRICA after successful trial

Axom Gaming is expanding its technology partnership with 888AFRICA after a three-month trial of its automated decisioning solution produced reported incremental net revenue gains against the operator's existing CRM approach. The agreement will see Axom Gaming's automated decisioning technology deployed across 888AFRICA's CRM environment. According to the companies, the trial was conducted across selected audience cohorts and assessed player-level next-best-action decisions using a large volume of behavioural and transactional information....

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