Tugi Tark has released a detailed 2026 whitepaper titled The economics of AI-powered iGaming customer support, presenting a structured argument that artificial intelligence is reshaping the financial and operational dynamics of player support services within the iGaming sector. The report adopts a data-driven and analytical tone, focusing on how automation technologies can influence cost structures, efficiency metrics and ultimately player retention outcomes....
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Business News, iGaming News
March 17, 2026
Tugi Tark and Narnium Solutions partner to enhance AI customer support
Tugi Tark has entered into a strategic collaboration with Narnium Solutions, a company recognized for managing a portfolio of online casino brands, with the objective of enhancing customer support infrastructure...
Business News, iGaming News
February 26, 2026
Tugi Tark Partners with PEC.BET to Power AI Customer Support
AI-driven customer support provider Tugi Tark has entered into a collaboration with PEC.BET, a recently established sportsbook and online casino operator that offers access to multiple bookmakers through a single...
Companies & People, iGaming News
October 21, 2025
Tugi Tark launches AI sandbox for casino customer service
The integration of artificial intelligence (AI) in customer service has become more than a trend; it is a strategic necessity. However, a critical question remains for operators in the iGaming...
Business News, iGaming News
August 13, 2025
Tugi Tark joins WebPrefer to enhance iGaming support
Tugi Tark has announced a strategic partnership with WebPrefer, the Swedish technology company behind the Wepam iGaming platform, marking a notable advancement in the iGaming industry. The partnership is focused...