Tugi Tark has released a detailed 2026 whitepaper titled The economics of AI-powered iGaming customer support, presenting a structured argument that artificial intelligence is reshaping the financial and operational dynamics of player support services within the iGaming sector. The report adopts a data-driven and analytical tone, focusing on how automation technologies can influence cost structures, efficiency metrics and ultimately player retention outcomes....
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Platforms & Software
March 17, 2026
Tugi Tark and Narnium Solutions partner to enhance AI customer support
Tugi Tark has entered into a strategic collaboration with Narnium Solutions, a company recognized for managing a portfolio of online casino brands, with the objective of enhancing customer support infrastructure...
Data & AI
February 26, 2026
Tugi Tark Partners with PEC.BET to Power AI Customer Support
AI-driven customer support provider Tugi Tark has entered into a collaboration with PEC.BET, a recently established sportsbook and online casino operator that offers access to multiple bookmakers through a single...
Companies & People, iGaming News
October 21, 2025
Tugi Tark launches AI sandbox for casino customer service
The integration of artificial intelligence (AI) in customer service has become more than a trend; it is a strategic necessity. However, a critical question remains for operators in the iGaming...
Business News, iGaming News
August 13, 2025
Tugi Tark joins WebPrefer to enhance iGaming support
Tugi Tark has announced a strategic partnership with WebPrefer, the Swedish technology company behind the Wepam iGaming platform, marking a notable advancement in the iGaming industry. The partnership is focused...