SOFTSWISS Seamless Platform Migration

SOFTSWISS, the renowned iGaming software provider, accomplished a successful transition for a major operator in the third quarter of 2023. This noteworthy achievement involved migrating over one million players to both the SOFTSWISS Casino Platform and the SOFTSWISS Sportsbook. The transition, executed with precision and expertise, sets a new standard for platform migrations in the rapidly evolving world of online gaming.

The Methodology Behind the Success:

Technical, Business, and User Perspectives

The triumph of this extensive project can be attributed to the meticulous methodology employed by the SOFTSWISS team. The approach considered three crucial perspectives: technical, business, and user. The seamless transition, completed within a remarkably short timeframe of five hours, showcases the effectiveness of their well-tested strategies.

Data Migration Challenges and Solutions:

Handling Terabytes of Information with Precision

One of the primary challenges in platform migration is the transfer of a substantial volume of data. In this recent case, the SOFTSWISS Casino Platform team demonstrated expertise by flawlessly migrating approximately a hundred terabytes of information. This intricate process was executed without any losses, ensuring the integrity and security of the transferred data. Rigorous testing at every stage played a pivotal role in minimizing downtime during the migration.

Insights from SOFTSWISS COO:

Vitali Matsukevich on Technical Challenges and Solutions

Vitali Matsukevich, the Chief Operating Officer at SOFTSWISS, sheds light on the technical challenges faced during the migration. He emphasizes the high customer load, noting that the influx of players accessing the site simultaneously posed a unique challenge. However, due to meticulous preparation, the launch proceeded smoothly. Matsukevich states, “Thanks to the preparation quality, the launch also went smoothly.”

Enhancing Player Experience:

Preserving Passwords and Strengthening Support

From the players’ perspective, the paramount goal of any migration is to enhance the gaming experience. The SOFTSWISS team excelled in preserving the same passwords and bolstering player support during the critical initial days post-transition. Vitali Matsukevich adds, “Support specialists carefully collected feedback from players to create a list of improvements that would be implemented promptly.”

Addressing Business Challenges:

Efficient Content Transfer without Impacting Search Rankings

A crucial business challenge in the migration process involves efficiently transferring content without impacting search rankings. This is especially vital for both software suppliers and operators as Google search rankings significantly influence traffic generation. The SOFTSWISS Casino Platform Content Management System (CMS) played a pivotal role in seamlessly migrating thousands of pages. The team adeptly maintained the existing search engine optimization strategy, ensuring a smooth transition to the new platform without any loss in traffic.

Business Perspective:

Stability, Performance, and Revenue Opportunities

Vitali Matsukevich underscores the business perspective, stating, “From a business perspective, migrating existing projects to our platform enhances their stability and performance, which ultimately translates into improved player satisfaction and increased revenue opportunities.” The recent success aligns with SOFTSWISS’ commitment to providing exceptional service and delivering a top-notch gaming experience.

Certification Milestones:

GLI-19 and GLI-33 Certifications Reinforce Commitment to Compliance and Security

SOFTSWISS’ recent acquisition of GLI-19 and GLI-33 certifications further emphasizes the company’s dedication to compliance and security. These certifications strengthen the SOFTSWISS Turnkey solution, empowering operators to swiftly enter regulated markets by meeting the stringent standards set by various regulatory bodies.

FAQs:

How long did the platform transition for the major operator take?
The platform transition for the major operator was successfully completed within five hours.

What were the technical challenges faced during the migration?
Technical challenges included handling a high customer load and ensuring a smooth launch despite simultaneous access by a large number of players.

How much data did the SOFTSWISS Casino Platform team migrate during the process?
The team expertly migrated approximately a hundred terabytes of information without any losses.

What steps were taken to enhance the gaming experience for players?
The team preserved players’ passwords and strengthened player support during the first few days after the transition. Feedback from players was collected to implement necessary improvements promptly.

How did SOFTSWISS address the challenge of transferring content without impacting search rankings?
The SOFTSWISS Casino Platform Content Management System (CMS) facilitated the seamless migration of thousands of pages while maintaining the existing search engine optimization strategy.

What is the business perspective on migrating projects to the SOFTSWISS platform?
Migrating existing projects enhances stability and performance, leading to improved player satisfaction and increased revenue opportunities.

What certifications did SOFTSWISS recently acquire, and how do they contribute to compliance and security?
SOFTSWISS recently acquired GLI-19 and GLI-33 certifications, reinforcing the company’s commitment to compliance and security. These certifications strengthen the SOFTSWISS Turnkey solution, enabling operators to enter regulated markets with confidence.

Why is preserving search rankings important during content migration?
Preserving search rankings is crucial as it significantly influences traffic generation, and maintaining visibility on search engines is vital for online platforms.

How did SOFTSWISS handle the challenge of a high customer load during the migration process?
Despite the challenge of a high customer load during migration, meticulous preparation ensured a smooth launch, accommodating the influx of players accessing the site simultaneously.

How does the recent success align with SOFTSWISS’ commitment to providing exceptional service?
The recent success in migrating a major operator aligns with SOFTSWISS’ commitment to providing exceptional service, showcasing their dedication to delivering top-notch gaming experiences.